Your privacy is important to us.
This Privacy Policy explains how we collects, uses, stores, and protects your information.
1. Information We Collect
a) Personal Information
-
- Name
- Contact number
- Address & location
- Patient details (only for service purposes
b) Technical Information
-
- Device type
- IP address
- Location data (when using GPS-enabled booking
c) Advertising Data
-
- Google Ads
- Meta Ads (Facebook/Instagram)
- Lead forms
- Website cookies
- Call tracking tools
2. How We Use Your Information
We use your data only for:
-
- Booking and confirming ambulance services
- Sending driver/vehicle updates
- Emergency communication
- Customer support
- Improving service quality
3. Data Protection & Security
We follow strict standards:
- Encrypted data storage
- Restricted access to personal information
- Secure servers
- OTP verification for sensitive details (if applicable)
-
4. Cookies & Tracking
Our website and ad platforms may use:
- Cookies
- Pixel tracking (Google/Facebook)
- Third-party analytics
- This helps us improve user experience and ad performance.